
Frequently Asked Questions (FAQ)
We’ve compiled a list of frequently asked questions with quick answers so you can get information about our services, products, payments, and more. If you don’t see the answer you’re looking for, please contact us and we’ll be happy to help.
Note: The following list was compiled based on the most common questions from our users over the past three years.
Private Art Classes
What experience levels are required to enroll in classes?
Our classes are designed for all levels: beginners, intermediate, and advanced. Each student receives personalized attention to develop their style and improve their technique.
At what age can I take classes?
The recommended age to start classes is 10 years old and up. Students must be able to follow and understand instructions. This helps children develop useful skills for their adult life.
There is no upper age limit; if you are over 65, these classes are useful for keeping your mind active, exploring a new activity, maintaining manual dexterity, etc. We only ask that you have an active imagination and a willingness to learn.
Where are the classes held and what are their times?
Classes are held at our studio in Kendall – Miami, Florida. We have flexible schedules during the week and weekends. For more information or to reserve your spot, visit the Painting Classes section or contact us directly. Click here.
What materials do I need to bring?
We provide most of the basic materials. However, you can bring your own apron or paintbrushes if you prefer.
Painting classes include small canvases for students; if you’d like to create a project on a larger canvas, you can bring one.
For pencil drawing classes, we recommend bringing your own set of drawing pencils.
For digital drawing, you can bring your laptop as long as it can connect to the tablet. These classes are for youth and adults only.
Class costs?
Our classes are priced to suit you, taking into account the standard of similar private classes in the city. They include most materials and two hours with a dedicated painting professional.
We reserve the right to increase our prices without prior notice.
Click here to see current prices.
Buying Art
How can I purchase an original work?
You can browse the works available in our online store. Each piece includes information about technique, dimensions, and price.
- Purchases are made securely through the website.
- You can also speak directly with Carlos Apitz using our WhatsApp consultation button.
- If you would like to see the work in person, please make an appointment to visit us.
- Packaging and shipping costs are billed as an extra, although some include them.
- Customs fees are the customer’s responsibility.
Do you offer reproductions or prints?
Yes, we have reproductions on canvas or hardboard of selected works in various sizes, which are for sale online. You can see them in the Prints section.
We also have other types of reproductions with limited edition certificates that are individually printed. They are available at exhibitions and fairs. You can also inquire about them by clicking the WhatsApp button.
Do you accept custom orders?
Yes. You can request a commissioned piece based on your concept or idea. Email us at carlosapitz@gmail.com or call us at +1 (305) 482-3027 to discuss and receive a free quote.
Production and Shipping
How long does it take to produce a work or product?
Processing time can take between 5 and 7 business days, depending on the type of product or order. This applies to reproductions, t-shirts, and other printed products.
Please note that your order goes into production the day after payment is made.
Custom orders may take longer. Upon acceptance of a custom order, we will inform you of the estimated processing time.
How long does shipping take?
Shipping times vary depending on the destination, the carrier, and the option chosen by the customer.
- Domestic shipments: between 5 and 10 business days.
- International shipments may vary and are subject to customs and delivery times in the receiving country.
- Delivery times may be delayed due to weather conditions or increased demand, depending on the time of year (Black Friday, Christmas).
- Shipping times begin after your order is printed.
- For more information, click on General Policies.
Who pays taxes or duties on international shipments?
For shipments to Canada and countries in the European Union, all import taxes, duties, or customs fees are the customer’s responsibility.
For printed products made in China or other countries, customs duties and taxes are also the customer’s responsibility.
Other Products and Merchandise
How do I choose the correct t-shirt size?
Each t-shirt includes a sizing guide in the product description. If you have any questions, please contact us before purchasing.
Are the t-shirt designs original?
Yes. Each design is based on original works by Carlos Apitz. They are unique pieces that fuse art with urban fashion. This also applies to bags, women’s dresses, shirts, and shoes.
Are the mugs durable?
The mugs are made of durable ceramic, and the designs are original and dishwasher and microwave safe. For more information, see the description of each product.
Contact and Support
How can I contact you?
You can email us at info@carlosapitz.com, at +1 (305) 482-3027, or by clicking the WhatsApp button. You can also follow us and write to us on social media:
- Instagram: @carlosapitzpopart
- Facebook: Carlos Apitz Design
But to make it quick and easy, we invite you to click here to Contact Us.